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  1. Your First Visit
    1. Driving Directions
    2. Registration Packet
    3. Privacy Policy
  2. About Us
    1. Healthcare Providers
      1. Dr. A. Marc Tetro
      2. Dr. Cameron Huckell
      3. Dr. Graham Huckell
      4. Dr. Bernard Beaupin
      5. Doug Schurr
      6. David Parsons
      7. Andrew Dybalski
      8. Anish Patel
      9. Sean Metz
      10. Kristen Beeman
    2. Therapy Providers
      1. Donna Niswander, OTR, CHT
      2. Jeniffer Casolini Dal Bo, OTR
      3. Matthew Clemens, PT
      4. Joe Lorenzetti, PT
    3. Facilities
    4. Contact Us
    5. Company History
    6. Affiliations
  3. Forms
    1. Registration Packet
    2. Medical Record Release
    3. HIPAA
    4. Workers Compensation
    5. Auto No Fault
  4. FAQs

Home :: FAQs

FAQs

  1. Do you have parking at your offices?
    Yes, our facility has over 130 parking spaces located directly around the building.
  2. Where is the office located?
    700 Michigan Avenue at the corner of Michigan and Genesse.
  3. How early should I arrive for my appointment?
    15 to 20 minutes is usual. However if you are a new patient and you did not fill out the forms that were mailed to you, you will need to allow 20-30 minutes
  4. Will I always see the doctor?
    Pinnacle uses a team approach to patient care. This is approved by your insurance. On each visit you will see a member of the doctor's team. Sometimes it is the doctor and other times it will be his Physician Assistant.
  5. Will you call me to remind me of my appointment?
    Our automated system will contact you the day before the appointment.
  6. When will I get a copy of the doctor's report?
    Usually you can receive this before you leave the office.
  7. Who fills out my disability/school forms?
    You give these to the receptionist. Most forms require a fee of $15.00 and are completed within 3 days of receipt.
  8. What are your hours of operation?
    The medical practice is open 7:30 a.m. until the last patient is seen (usually 6:00 p.m.). The Therapy center is open 8:00 a.m. until 5:00 p.m. Monday-Friday. The Infusion Center is open 8:00 a.m. until 5:00 p.m. Monday-Friday.
  9. Will my therapist share my progress with my Orthopedic Surgeon?
    Yes, they are able to have immediate access to the therapy notes.
  10. At what facilities do your surgeons perform surgery?
    Buffalo General Hospital, Amherst Surgical Center, St. Joseph's Hospital, Millard Filmore Suburban Hospital, DeGraff Memorial Hospital.